Thomas D. Baleno

(773) 761-7364

Objective: To continue in the computer service field, using and building on diagnostic skills and experience.

Work Experience:

2000-present Fiserv, Arlington Heights, Il.

Responsible for wiring infrustructure

1998-2000 Raymond Profesional Group, Chicago, Il.

Contracted to ComEd as a systems anyalist. While there I earned my CNA. My duties included being the primary provider of IT support for Waukegan power station which included being a network administrator, supporting users at the deskside, and assisted with projects to interface embeded systems onto the LAN. Helped with many projects including Y2K and the transfer of ownership of the plant and the set up of new infrastructure.

1996-1998 TekSystems, Reston, Va.

Contracted to GTE for an assignment at Huges Network Systems. Responsibilities included moves, adds and changes of users' phone and network connections and troubleshooting network related issues.

1993-1996 Bryley Systems, Hudson, Ma.

Worked as a computer technician; repaired, configured, and upgraded PC hardware and software in a Novell environment which gave me a working understanding of Novell client service, Windows NT, Windows for Workgroups, OS/2 and Windows 95 as well as DOS. I also gained experience repairing Compaq servers and clone PCs

1990-1993 Protemps, Wilmington, Ma.

1 year field assignment at Visage, Inc. Responsibilities included integration of user interface controller boards, running diagnostics, and adjusting signal output when necessary. I also worked in the Research and Development department assembling prototypes.

2 years performing other computer related assignments, non of which were repair oriented.

Education:

1993-1996 Assumption College, Worcester, Ma.

At Assumption I earned an Associate's degree in Liberal Studies graduated cum laude.

1988-1989 Wentworth Technical School, Waltham, Ma.

I received a certificate in computer electronics and demonstrated the ability to learn quickly and well by receiving an award for excellence in the following areas: Minicomputer troubleshooting, Assembly Language programming, Diagnostic program usage, Peripheral Interfacing/Serviceing, Microcomputer Troubleshooting, and Local Area Network introduction.

1980-1984 Minuteman Reg. Voc. Tech. School, Lexington, Ma.

I received a certificate in computer programming and system operation.

References: Available upon request.